Privacy Policy

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Privacy Policy

Introduction

Travelshield.in (“the Site”) is a registered domain of Travelshield Services Pvt Ltd. (“The Administrator”), an authorised to member’s concierge Services Provider by third party. This privacy statement (‘Privacy Statement’) is supplementary to the Terms of Use presented on the Site. When using the Site, you (“the User”) invariably agree to the Terms of Use. This Privacy Statement discloses how the information you provide to the Site will be dealt with, what we are authorised to do and what we are required to do in terms of statutory or regulatory requirements.


How we collect information

All members’ information collected on this site, including information of a Personal Information may include ,The gathering of this information is designed with the user in mind so that we can better service the products we offer to the user. We collect personal information about you form the information you provide to us when you visit our website personally or through your authorised agent, but is not limited to:
Name, Address, Phone number, Date of birth, Pre-existing medical conditions, Passport No, Departure date and Arrival Date, Nominee Name(if any), E-mail.


Personal Information is collected from the following sources:

Provided during the purchase of a product or service on the Site; Provided to personnel of the Administrator via telephone or e-mail for purpose of enquiring about or purchasing a product or service offered on the Site or by the Administrator:- Provided when entering competitions and/or completing surveys.


How we use your information

Personal Information provided by the User is used for legitimate business purposes only and as intended by the User ,We use the personal information we collect online to process your request for services, policies, products and to amend or modify the policy, products availed by you in future on your requests. We restrict the access to personal information about you to those individuals, such as our employees and agents, who provide you with our services, policies and products Complete and/or process a specific transaction; or Fulfil your order and provide you with the services intended.


Disclosures to third parties

The User consents to the Administrator disclosing Personal Information to third parties if it is required to complete a transaction, Such third parties may include: Members of the Administrator’s group; Insurers, Claims Assistance Companies and Underwriting Managers; Professional advisers who are bound by confidentiality codes.


Storage of Personal Information

In terms of law, the Administrator is obligated to maintain proper records of membership information (including Personal Information) for a minimum period as per instruction by member or our authorized user (agent). The Administrator stores Personal Information for this purpose on a secure and access-controlled network.
Personal Information stored is used to provide the User with ongoing service. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.
The Administrator does not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.


Cookies

Users are also made aware that certain information and data may be automatically collected through the standard operation of our internet servers or through the use of “cookies.” “Cookies” is a term generally used for small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising etc.
Cookies themselves do not personally identify you, but they do identify your computer. Generally, cookies work by assigning a unique number to the user computer that has no meaning outside the assigning site. You have the option to reset your browser to control cookies; however, some of the services offered by the website services may not function properly if cookies are refused. We have agreements with third parties that allow you to go to their web site and provide the services to your member. If you may be asked to give non-public personal information for access to their services or products. You may become a part of that business’ customer base and be subject to their policies regarding the handling of customer data. Please be aware that Travelshield is not responsible for the privacy practices of those sites, even though Travelshield name or logo may appear on those sites. We encourage you to be aware of this when you leave our site and to read the Privacy Statements of each and every web site that you visit, as the privacy policy of those sites may differ from ours. Our privacy statement applies.


IP Address

Your Internet Protocol (‘IP’) address is usually associated with the place from where you access the internet.


Consent

Disclosure of Personal Information on the Site or to the Administrator by any other means is done with the User’s express consent. The User invariably consents to the collection, storage and processing of his/her Personal Information by the Administrator in the manner set out in this Privacy Statement.


Legislation

The Administrator is a private company, duly registered in the Republic India . All business conducted is subject to and in accordance with Indian law regulating the collection, storage and processing of Personal Information.


Changes

This Privacy Statement may change from time to time with notice provided on the Site. Use of the Site by the User constitutes acceptance of the Privacy Statement at the time of use.


Contact

Should you have any questions or concerns about the information we hold about you, please do not hesitate to contact us at the details provided on the Site.